Welcome

At ChattanoogaTshirt.com we guarantee our products. We strive to maintain perfect feedback and customer satisfaction. Please contact us if you have any questions.

Payments

Payments are accepted via PayPal and through Etsy. Sales tax will be applied to all orders being sold within Tennessee.

Shipping

All products are made to order. They will ship within 5-10 business days or 7-14 business days for custom requests. Standard US shipping will be first class or priority depending on the weight of your package. You will be able to track your package within the USA. You may purchase shipping upgrades (insurance, overnight, signature confirmation, etc...) if needed.

International shipping will ship 1st class.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

We strive to satisfy our customers. You may exchange or receive a refund if you are not completely happy with our product. Please contact us if you need any assistance.

*We DO NOT offer refunds due to sizing issues, because we try to include a size chart in every listing. If you are not sure about choosing a size, please send us a message.

**We also DO NOT offer refunds on custom orders after a proof from us has been approved by the customer.

Additional

We are available for wholesale. If you own a retail space and would like to sell our products in your store, just send us a message and we can let you know what we can do for you.

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